GENERAL TERMS AND CONDITIONS
This section of the site explains the terms and conditions you are agreeing to when you use and/or shop from the Ri-dryclothing.co.uk website (hereinafter "the Website"). By using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of the following terms and conditions you must not use the Website.
The materials made available on the Website are directed solely at consumers who access the Website from the United Kingdom. Ri-Dry Clothing Ltd. makes no representation that any product referred to in the materials on the Website is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the Website or in relation to the purchase of products through the Website will be governed by the laws of England and Wales and both parties, (you and Ri-Dry Clothing Ltd), submit to the non-exclusive jurisdiction of the English Courts.
Ri-Dry Clothing Ltd. has taken every care in the preparation of the content of the Website. However we do not guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Ri-Dry Clothing Ltd. disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on the Website and will accept no liability for any loss or damage from the use of any of the information contained in any of the materials on the Website.
Ri-Dry Clothing Ltd. assumes no responsibility and shall not be liable for any damage to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Website. To the extent permitted by law, in no event shall Ri-Dry Clothing Ltd. be liable for any injury, loss, claim, damage, or any exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings) whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with:
(i) any use of the Website or content found therein;
(ii) any failure or delay (including, but not limited to) the use of or inability to use any component of the Website;
(iii) the performance or non-performance by Ri-Dry Clothing Ltd.
(iv) the provision of or failure to provide services;
(v) any information, software, products, services and related graphics obtained through the Website.
The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Ri-Dry Clothing Ltd .or any of its employees or agents.
These terms and conditions shall be governed by and construed in accordance with English Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
We reserve the right to alter these terms and conditions from time to time by posting new terms and conditions on the Website.
These Terms and Conditions, together with those incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersede any prior understandings or agreements (whether oral or written) regarding the subject matter.
PRICE
Prices are correct at the time of posting on this Website and Ri-Dry Clothing Ltd. reserves the right to alter any pricing at any time without notice.
TRADE ENQUIRIES
For international and trade enquiries contact us on: Telephone + 44 (0)1984 622018
Email sales@ri-dryclothing.co.uk
HOW TO ORDER
1. ONLINE
2. Telephone + 44 (0)1984 622018
Payment is by credit or debit card only and all online orders are processed on a secure server via Shopify.
CUSTOMER CARE POLICY
Our commitment is to ensure that your experience with Ri-Dry Clothing Ltd. is stress-free. If for any reason, you are dissatisfied with any part of the service, we need to know how to make things right. Please tell us straight away by using any of the following:
Email: sales@ri-dryclothing.co.uk or
Telephone: + 44 (0)1984 622018
or
Write to us at: Ri-Dry Clothing Ltd c/o Watt to Wear Ltd, Ford Road, Wiveliscombe, TA4 2PW.
FEEDBACK
Ri-Dry Clothing Ltd. always appreciates your comment, whether good or bad. We also welcome any suggestions for improving our product range and our level of service.
Email us through sales@ri-dryclothing.co.uk
RETURNS POLICY
Please inspect all items immediately upon receipt. It is unusual that any of our customers are dissatisfied with the products we supply. However If you are unhappy in any way with your goods please telephone us on + 44 (0)1984 622018 or email us at sales@ri-dryclothing.co.uk
Please include your full name and address and any reference numbers, e.g. sales order/invoice number.
You can return items in their original un-used condition to us within 14 days for a refund or an exchange. We would suggest that you use a tracked and signed for service as we cannot be held responsible for returned goods that do not reach us. Refunds on goods will only be made when the goods have been received back.
For faulty goods we will either refund you in full or replace the item and refund your return postage costs.
PRIVACY POLICY
When you use our store services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security. We’ve tried to keep it as simple as possible.
Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorised third parties. However, the Company does not control each and every risk related to the use of the internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.
MANAGEMENT OF PERSONAL DATA
You can view or edit your personal data within your account.
INFORMATION WE COLLECT
Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also use services from other companies to help us determine a location based on your IP address in order to customise certain services to your location. The data we collect depends on the services and features you use.
HOW WE USE YOUR INFORMATION
Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalising) the services we offer and to send communications. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalised experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.
SHARING YOUR INFORMATION
We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorised. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.
