Terms and Conditions
TERMS & CONDITIONS
GENERAL TERMS AND CONDITIONS
This section of the site explains the terms and conditions you are agreeing to when you use and/or shop from the Ri-dryclothing.co.uk website (hereinafter "the Website"). By using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of the following terms and conditions you must not use the Website.
The materials made available on the Website are directed solely at consumers who access the Website from the United Kingdom. Ri-Dry Clothing Ltd. makes no representation that any product referred to in the materials on the Website is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the Website or in relation to the purchase of products through the Website will be governed by the laws of England and Wales and both parties, (you and Ri-Dry Clothing Ltd), submit to the non-exclusive jurisdiction of the English Courts.
Ri-Dry Clothing Ltd. has taken every care in the preparation of the content of the Website. However we do not guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Ri-Dry Clothing Ltd. disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on the Website and will accept no liability for any loss or damage from the use of any of the information contained in any of the materials on the Website.
Ri-Dry Clothing Ltd. assumes no responsibility and shall not be liable for any damage to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Website. To the extent permitted by law, in no event shall Ri-Dry Clothing Ltd. be liable for any injury, loss, claim, damage, or any exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings) whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with:
(i) any use of the Website or content found therein;
(ii) any failure or delay (including, but not limited to) the use of or inability to use any component of the Website;
(iii) the performance or non-performance by Ri-Dry Clothing Ltd.
(iv) the provision of or failure to provide services;
(v) any information, software, products, services and related graphics obtained through the Website.
The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Ri-Dry Clothing Ltd .or any of its employees or agents.
These terms and conditions shall be governed by and construed in accordance with English Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
We reserve the right to alter these terms and conditions from time to time by posting new terms and conditions on the Website.
These Terms and Conditions, together with those incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersede any prior understandings or agreements (whether oral or written) regarding the subject matter.
PRICE
Prices are correct at the time of posting on this Website and Ri-Dry Clothing Ltd. reserves the right to alter any pricing at any time without notice.
TRADE ENQUIRIES
For international and trade enquiries contact us on: Telephone + 44 (0)1984 622018
Email sales@ri-dryclothing.co.uk
HOW TO ORDER
1. ONLINE
2. Telephone + 44 (0)1984 622018
Payment is by credit or debit card only and all online orders are processed on a secure server via Shopify.
CUSTOMER CARE POLICY
Our commitment is to ensure that your experience with Ri-Dry Clothing Ltd. is stress-free. If for any reason, you are dissatisfied with any part of the service, we need to know how to make things right. Please tell us straight away by using any of the following:
Email: sales@ri-dryclothing.co.uk or
Telephone: + 44 (0)1984 622018 or
Write to us at: Ri-Dry Clothing Ltd c/o Watt to Wear Ltd, Ford Road, Wiveliscombe, TA4 2PW.
FEEDBACK
Ri-Dry Clothing Ltd. always appreciates your comment, whether good or bad. We also welcome any suggestions for improving our product range and our level of service.
Email us through sales@ri-dryclothing.co.uk
RETURNS POLICY
Please inspect all items immediately upon receipt. It is unusual that any of our customers are dissatisfied with the products we supply. However If you are unhappy in any way with your goods please telephone us on + 44 (0)1984 622018 or email us at sales@ri-dryclothing.co.uk
Please include your full name and address and any reference numbers, e.g. sales order/invoice number.
You can return items in their original un-used condition to us within 14 days for a refund or an exchange. We would suggest that you use a tracked and signed for service as we cannot be held responsible for returned goods that do not reach us. Refunds on goods will only be made when the goods have been received back.
For faulty goods we will either refund you in full or replace the item and refund your return postage costs.
PRIVACY POLICY
MANAGEMENT OF PERSONAL DATA
INFORMATION WE COLLECT
HOW WE USE YOUR INFORMATION
SHARING YOUR INFORMATION
Founded in 1980, Ri-Dry clothing has provided high-quality, waterproof riding wear to thousands of customers throughout the UK and worldwide. We place an emphasis on practicality, comfort and durability, resulting in an easy riding experience no matter the weather.
Born and developed on the wilds of Exmoor, Ri-Dry design and manufacture waterproof over coats and over trousers that are unique in their effectiveness at keeping you dry whilst riding in the saddle, however wet the day. All of our products are proven to be reliable and long-lasting, and will enable you to stay out longer in the worst that the weather can throw at you!
The coats come in a range of standard sizes from small to extra large. The unique design of the coats allows them to be worn comfortably over a body protector, with a generous fit at the front to ensure the coat sits well over the saddle whilst riding. Our sizing guide should help you choose the right over coat, but do feel free to contact us direct or one of our retailers for any further advice.
Both our over coats and trousers look tidy and are
comfortable but it should be remembered they are practical garments to keep out wet and cold weather and the over coat in particular should not be a close tailored fit. The emphasis is on practicality, warmth and comfort.